With only about 2,000 visits per month, how does an IT service desk achieve $40,000 MRR?
Headline cites the Historical Research Snapshot. KPI strip is the Latest Revenue Snapshot.
Product at a glance
- what is it
- Human IT service desk for startups: employee onboarding and offboarding, account permissions, workspace, website domain, SaaS tools and security, all handled in Slack, Zoom or email.
- who is it for
- Startup owners and small teams without a full-time IT person and who are hiring quickly; public packages for at least 10 people.
- how does it charge
- Pay per person per month: $99 per person per month, at least 10 people; unlimited IT requests, monthly subscription, can be cancelled at any time, the official website says there are no setup fees and no overage fees. Free trial requires an appointment and a human call.
- business model
- Managed service subscription charged per seat: human-provided service, charged monthly based on the number of employees.
- Revenue over the past 12 months
- $388K
- MRR
- $43.6K
- Active Subscriptions
- 36
- September visits
- 1,977
Accumulated $450K
Open evidenceFact · as of 2026-11-04
Evidence type: Fact
Source: Latest Revenue Snapshot · provider payment sync
as of: 2026-11-04
Provider-verified revenue signal ≠ audited company financials.
30 days +20%
Open evidenceFact · as of 2026-11-04
Evidence type: Fact
Source: Latest Revenue Snapshot · provider payment sync
as of: 2026-11-04
Provider-verified revenue signal ≠ audited company financials.
Average per appointment about $1,234/month
Open evidenceFact · as of 2026-11-04
Evidence type: Fact
Source: Latest Revenue Snapshot · provider payment sync
as of: 2026-11-04
Provider-verified revenue signal ≠ audited company financials.
September average revenue per visit about $14.6
MRR = current monthly recurring run rate · 30-Day revenue = what the provider recorded in the trailing 30 days. Timing, not extra revenue, is why a ratio can exceed 100%.
Summary
What kind of business is this
Visit site www.uhoh.comuhoh takes on various technical tasks for small companies without IT personnel, and employees handle issues after being notified on Slack. It does not rely on traffic, and every button on its official website leads to "talk to a real person". Clients are mainly from personal networks and LinkedIn shares by clients and employees; after a deal is made, it charges a monthly fee based on the number of employees.
- form
- Human-powered managed IT service
- customers
- Startups
- charging
- Per-user per-month
- Starting price
- $99/person/month (at least 10 people)
- established
- 2025-06
- entity
- Canadian company
Core growth findings
Findings may cite earlier snapshots; header KPIs carry Fact and a revenue as-of date. Revenue as of 2026-11-04.
- 01
The first batch of customers came from the founder's own circle
The official website testimonial includes the founder's own company Dingus & Zazzy, customer Carmella calls the founder 'my homie'; the sales director of Dingus & Zazzy posted to announce uhoh is a new business spun out of the company.
- 02
Traffic is small, deals rely on a phone call
In September, there were only 1,977 visits, but 33 subscriptions supported $40,724 MRR. All main buttons on the homepage, pricing page, and blog point to 'Book a call with a human'.
- 03
The price has been changing
From 'price set by you' to publicly disclosed income data starting at $3k per month, to the current official website price of $99 per person per month, with a minimum of 10 people.
- Number tags
- FactStraight from the source
- DerivedCalculated from facts
- ClaimedSelf-reported, unverified
- EstimateOur reading
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- ?How does an IT help desk reach $40k of MRR on about 2,000 visits a month?
- ?With so little traffic, where do clients come from?
- ?How did it win its first clients?
- 01The business
- 02Where customers come from
- 03Growth plays
- 04Social & community
- 05Timeline
- 06What to copy
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